LO
Lizaan O

1 reviews | Active since Sept 2016

28 Aug 2021, 01:06

Angry and disappointed

Absolutely disgusted by the service received from Vodacom SA. It's been a few days now without WiFi all because they decided to shut it down, the fibre connection without looking into the problem. Been on numerous calls back and forth, paid the extra amount due which was said it would be free for the first month. Not to mention we been trying to call and get it sorted but no one is callin back or doing anything. It's so frustrating... No #WIN for such a situation... Epic fail

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Replies (1)
Vodacom
Vodacom's reply28 Aug 2021, 10:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team