Angry
Why must a pay for a line and sim that I did not use for more than year and then I am told after I canceld wich shoulde have bean done and not throw over to pay as you go that I will be charge for any data usage after the cancelation after I did not use the sim and line for more than a year and vodacom will not credit the amount for the for the service I did not use on the sim or line
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Vodacom's replyOfficial
20 Mar 2021, 12:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team