ANGRY

On the 29th October i phoned and sent all my upgrade papers for my new phone as my upgrade was due on the 1st of November. I spoke to Caitlin after a week if submitting my application in your upgrade department that told me that since the 29th October the iphone that i wanted has now increased and i had to pay in the difference, please understand it not about the R250 increase it's about me putting in my application before my upgrade and no one told me there was an increase. To cut a long story short after several phone calls to Caitlin and her manager we are now in December i still dont have my new phone i still dont know when i will get it no one can give me a straight answer, i have another 4 contracts with Vodacom which im ready to cancel and move to a different service provider!!!!! My company name is Silver Dove Import and Export my number is ***

Angry Isabel