1 reviews | Active since Apr 2018
GOOD HELLOPETER
I WROTE THIS EMAIL WITH A BROKEN HEART… I BOUGHT 1GB OF DATAON THE 11 APRIL BUT THEY DIDN’T EVEN LAST A 1 HOUR I BOUGHT 500MB I DIDN’T OPEN AN APP BUT I GOT AN SMS SAYING “ YOUR VODACOM DATA BUNDLE HAS RUN OUT” I CALLED THEIR CUSTOMER CARE AND I SPOKE TO LINDIWE AND SHE WAS SO RUDE AM SO CROSSED I CANT EVEN COMMUNICATE BEACAUSE VODACOM WILL TAKE MY DATA BEFORE I USE IT EVN MY CONTARCT AMOUNTH CHANGES EVERY MONTH MY AGREEMENT WITH THEM WAS I WILL PAY R333.00 BUT I PAY R560.00 OR R500 OR R490.00 IT DIFFERES EVERY NOW AND THEN I TRIED TO TALK TO THEM THEY ARE SO RUDE BECAUSE I AM NOT THE ACCOUNT WHEN MY BROTHER COULDN’T ANSWER THE PHONE NO ONE WILL ASSIST ME WHILE AM THE ONE WHO USES THE PHONE. FOR MORE INFO PLEASE CONTACT ME ON **********
PLEASE HEP
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Best regards,
Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Best regards,
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