Angry

An account was opened using my identity without my knowledge. My account (Nedbank) was debited and I kept on reversing the amount, the bank kept charging for those reversals until Vodacom decided to list me with the ITC as they claimed I owe them an amount of plus minus R8300. I contacted Vodacom and after a hussle, Simphiwe Makhubo confirmed the ***** and sent me the documents used on my request. To this stage I have never received any apology from Vodacom, instead on asking them to clear my name from the ITC, I was told I need to do it myself. I am so disgusted with their attitude, so your advice on how to take this further would be highly appreciated.