NN
Nontando N
1 reviews | Active since Feb 2017
23 Feb 2021, 14:06
Angrry
I am so disgusted and so angry on how the person that is anwering Facebook inboxes is rude Since Saturday I could not connect using my data I restarted my phone searched network manually still nothing. I Hotspottes throught mu husband's phone the saturday and sunday. Monday again I had to connect to wifi at work to use internet on my phone. Data expired with 300mb That i was not able to use now on fb I am told you do not refund but the problem was on your side
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2021, 06:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2021, 06:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Feb 2021, 08:56Dear Nontando Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Feb 2021, 08:56
Official
Dear Nontando Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,