1 reviews | Active since Oct 2016
And yet again a data bill of R3500, without ANY warning
<p>So yet again it happens. My 10GB on my data bundle contract (No. ********** 476) disappears before the 10th of the month, and after purchasing another 2GB, which barely lasts a day or so, I get a ‘Bill so far’ of R3435.83 for the month of October, even after I removed the Vodacom sim card from my modem to switch over to my Telkom prepaid data sim card. I WANT DETAIL REPORT AND WHAT CAUSED THIS USAGE. I am SO finished with Vodacom. I already ported my mobile to Cell C and my data contract is going next. I literally can’t do Vodacom anymore. I can’t!! Why did I not get my usual alerts which I set up on my Vodacom App???!!!!!!!!! What the hell happened!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am STILL eagerly awaiting Vodacom's response...
I am STILL eagerly awaiting Vodacom's response...
