And yet again....

<p>I had to write a Hellopeter report in May this year as I only received unacceptably bad service from Vodacom bin all areas after doing an upgrade, in store at the Waterfront, customer services, accounts etc! Last month I had to write another Hellopeter report after again not receiving my monthly data allocation or my invoices as requested on numerous occasions. I tried to resolve matters by contacting customer services but to no avail as I was just shunted around there and given a reference number that was useless when speaking to the next consultant!! And again this month as again I have not received my monthly data allocation nor my invoices! I must have requested that my invoices be emailed to me at least thirty times this year!I have confirmed many, many times that my correct email address is on the system and as part of the security questions I get asked what my postal address is each time and yet there is no follow through! Is it not standard practice and a fundamental basic of consumerism to inform a customer what the amount is they need to pay? It is not that I am a complaining customer but rather that Vodacom is simply not able to conduct business ethically, smoothly, efficiently and consistently!</p>