MH
Marli H

1 reviews | Active since Nov 2019

23 Apr 2021, 09:25

And vodacom still does not provide signal to paying customers.

Can you be more useless in your service to the whole of South Africa. You lie to SA daily when you advertise your "****" service. I have been asking for proper signal for years. And your answer last year was "be patient because we don't have money to put up a cell tower in your area". Reeeaaalllyyyyy. So a year later and still NO service. I run a online business with zero to no signal from vodacom. How do i have 10 minutes of signal and then loose signal for 40 minutes. You should be ashamed of yourself. 4 cell phones, 1 modem and 1 card machine which still does not get signal from your useless company. And it gets worse every year.......

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Replies (1)
Vodacom
Vodacom's reply23 Apr 2021, 10:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team