And this is follow up &^%$*(#^ service provided

Item: Vodacom
Rating: 1
Author: C S

I got a quick response from vodacom asking for details regarding my previous review last week. I completed the questions required and mailed it back to them. The response: our message

To: ECC CLO Subject: RE: EC-1M9H-1OIUL0 Sent: Monday, 04 September 2023 11:42:40 (UTC+00:00) Monrovia, Reykjavik

was deleted without being read on Monday, 04 September 2023 11:43:32 (UTC+00:00) Monrovia, Reykjavik.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Sept 2023, 08:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Sept 2023, 08:10

Official