1 reviews | Active since Apr 2022
AND THE ABSOLUTELY HORRIFICALLY POOR SERVICE OF VODA CONTINUES.
AND THE ABSOLUTELY HORRIFICALLY POOR SERVICE OF VODA CONTINUES. They are complaints filed at Vodacom: 1. Tempering./disappearance of Voda bucks 2. Data disappearing within one hour of watching my phone.( not being on it.) and apparently./ allegedly, the Voda store cannot respond back to me AS POPIA LAW IS PREVENTING THEM FROM DOING SO😂😂😂😂😂😂😂 3. Horrifically tremendously poor reception which has resulted in three technicians to date driving to my home, admitting that more than 17 tickets are outstanding in this area due to poor reception/ no reception, and even the entire fish factory in the area has the same problem. Yet after the technician admits, face-to-face and phone through data to head office in Cape Town., the customer service then follows up with **** 💩 response. You have to read the response to understand this:
"Dear ****** my attempt to make contact with you has been unsuccessful. I escalated your query and the trailer said they were out their at your premises. Same feedback as the last time. Indoor signal performance is generally good, however, when the customer places the handset on the workstation/table and answers calls using the speaker, it impacts voice quality. This may be influenced by the material of the table, which appears to affect signal performance. There is also going to be a planned site for your area .new site planned: Van_Dyksbaai Regards Judy Chetty(Sivalutchmee)"
😂😂😂😂😂😂😂😂
I missed one phone call today at 1:25 PM Are these customer service people from VodaCOM Do not mess around........ they obviously think you sit around with your finger up your a*** just waiting for their phone call! And if you missed the call......... 😂😂😂😂😂😂
The garbage about a work table is totally untrue!!!! every time a technician arrives from voda.com, obviously the phones are placed on the coffee table, as I am facing him to have the discussion. Today for the amu*****t of Voda.com, I have taken a screenshot of me and my phone (1) in my garden 3:06 PM, (2) me on my front porch at 3:12 PM Both images reflect not even one bar reception!!!!!
The lame and irrelevant excuses are now starting to be really irritating and reflects the absolute unprofessional and crazy operation of Vodacom
With this poor reception, of more than 17 tickets at least in this area, typically, the rollout of the home affairs digitization of the entire South Africa, will reflect the participation of the participants! Ie VODACOM!!! it will be great fun and joy to flush my phone to a police officer in the area trying to find my digital ID or digital drivers license without any data as I have no- near f******** reception from Vodacom!
One almost looks forward to the disaster of digitization without Voda, realizing they are apparently an active participant! Typically, the divide and conquer approach to isolate customers, thinking they are not communicating with each other on social media, Vodacom still believes, they have a sound operation with sound hardware!!!!
😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
Vodacom’s reply 08 Jun 2026 at 13:25 The business has rep**** privately, and only Zettie S can view this message. Why do businesses and reviewers write private replies?
