cT
christina T
1 reviews | Active since Dec 2015
29 Oct 2019, 12:15
AND STILL WAITING
AND STILL WAITING. 22 OCT 11:10 - 29 OCT 12:14 NO ONE ASSISTING ME WHAT SO EVER AND ALL VODACOM DOES IS SENT THAT COMPUTER GENERATED RESPONSE.
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Replies (2)
Vodacom's replyOfficial
29 Oct 2019, 13:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2019, 13:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Nov 2019, 15:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply06 Nov 2019, 15:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided, your query has now been resolved. Regards Consumer Website Team