********* and Pathetic
Horrible service and don't care attitude. A Vodacom franchises commited ***** and I have been back and forth with them since March. I was so tired of this that I decided to pay the amount they said inside them in good faith as I needed this drama to end to get my numbers and upgrade my agiing phones.
After paying the amount which until today they have not sent me a statement for and I have requested several times.
They have soft locked my lines and said I must wait 14 days for an invesyinto Thier own crimes and against what was agreed to.
The most horrible computonevrn deal with and unfortunately I am forced to as the little guy with no means to fight them to take Thier **** just so that I don't lose my numbers.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Nov 2025, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2025, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
12 Nov 2025, 11:28Ja right since March and I'm still soft locked this is as poor as can be and to think I'm a cusuof over 12 years so much for loyalty.
Wonder which year they will get back to me .
Wonder which year they will get back to me .
's update12 Nov 2025, 11:28
Reviewer Update
Ja right since March and I'm still soft locked this is as poor as can be and to think I'm a cusuof over 12 years so much for loyalty.
Wonder which year they will get back to me .
Wonder which year they will get back to me .
's updateReviewer Update
25 Nov 2025, 15:02This is a joke.
Some of my problems have been cleared but my one line is still soft locked and from my last review until now like I said in my previous message, wonder when they will contact me.
Horrible service start to finish.
Unfortunately 😞
Some of my problems have been cleared but my one line is still soft locked and from my last review until now like I said in my previous message, wonder when they will contact me.
Horrible service start to finish.
Unfortunately 😞
's update25 Nov 2025, 15:02
Reviewer Update
This is a joke.
Some of my problems have been cleared but my one line is still soft locked and from my last review until now like I said in my previous message, wonder when they will contact me.
Horrible service start to finish.
Unfortunately 😞
Some of my problems have been cleared but my one line is still soft locked and from my last review until now like I said in my previous message, wonder when they will contact me.
Horrible service start to finish.
Unfortunately 😞