*********** and pathetic!!!

Good Morning

This is pathetic service on another level!!! Your *********** staff and system is frustrating me to the core!!!

You have blocked my numbers, you ar depending I pay an amount I did not agree to, now you have your insurance department calling me about outstanding payments??? I told the lady to cancel the insurance immediately and I will not pay for that as all you have done so far is inconvenience me...

No one has bothered to get back to me, this query is 3 weeks old!!! And all your stupid system does is call everyday the whole day with a voice prompt asking me to select a date to make payment, no transferring me to a human to explain the situation, the robot or voice prompt drops the calls.

I have had enough of Vodacom and its pathetic services, incompetence and no urgency in resolving a query and or complaint.

I have given you enough time , now I'm logging a complaint with the ombudsman.