And on and on it goes

I have no words to describe Vodacom. You might notice that I have logged incident after incident regarding my account and just about every month there is another issue!<br> <br> They are very good at deducting money and hoping nobody will check, this month my account went up hundreds of rand over night and I get told that is the bill. NOBODY can give me an explanation. I get SMS confirmations each day of my balance, so how does that happen.<br> <br> I just would like an explanation, that would be all