And now they ***** from their customers...

Vodacom must be in a huge financial crises as they are now resorting to *****ing from their customers.<br> First they increase the amount billed for my contract which makes me feel violated! Their excuse... they are allowed. You have lost my trust I have been a loyal customer for many years first as a pay as you go and then when I could afford it on contract. Since the announcement that there will be a tariff increase magically every single month I have data charges on both my lines even though I have a call limit in place of R50.<br> In April I received a notice that I am running low on my Data Bundle, I immediately bought another bundle via the Vodacom application and continued working. The next morning my account was soft locked as I had exceeded my call limit. Vodacom had only processed my bundle purchase the following day and now expect me to pay for systems inability to process the purchase. I logged a complaint regarding the charges and only received an SMS to say, I used it I have to pay. I have requested verbal feedback numerous time after the SMS just to be ignored or fed the same lame excuse. The issues spirals out from this incident. I am done with you.