lF
leanne F

1 reviews | Active since Jan 2017

09 May 2017, 07:12

And I am still waiting since 6th March .........

<p>Despite multiple phone calls, I am STILL waiting ......since 6th March for a copy of my upgrade contract. Pathetic service and useless agents. Solutions department cant solve anything!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply09 May 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

lF
leanne F's update10 May 2017, 09:09
Reviewer Update

I am still awating someone to contact me to resolve this long outstanding issue!!