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Tanya P
1 reviews | Active since Feb 2010
17 May 2019, 12:16
And I am still waiting
The update on my previous complaint - I still have not received my device. When a person places the order it clearly states delivery will be done the next working day if done before 12. The device arrived at the Courier on the 15 May, and is still there! I called and was told that delivery will take place on Monday or Tuesday next week, delivery MUST take place on Monday as I travel for work on a Tuesday. This has been, by far, the worst upgrade experience I have ever had.
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Vodacom's replyOfficial
17 May 2019, 13:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Tanya P's updateReviewer Update
20 May 2019, 08:16Vodacom, I would like a call today from you!! I STILL DO NOT HAVE ANY SIGN OF THIS DEVICE BEING DELIVERED!!! I am beyond Furious
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Tanya P's update20 May 2019, 08:16
Reviewer Update
Vodacom, I would like a call today from you!! I STILL DO NOT HAVE ANY SIGN OF THIS DEVICE BEING DELIVERED!!! I am beyond Furious