ZT
Zininzi T

1 reviews | Active since Feb 2018

01 Feb 2025, 21:04

****** and Dishonesty VODACOM MADEIRA MTHATHA

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When we placed an order at this branch we were told that the will take 1-3 days. When we followed up on day 2 we learned that this branch didn't have stock at all upon ordering and paying for the service.

We are stuck with buying expensive data and not knowing when will the order arrive as the lady assisting us ****. I will escalate this further no one will lie when we have paid for a product that we don't know when will we receive

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2025, 11:19
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s . Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team