AP
AHMED P
1 reviews | Active since Nov 2013
29 Jan 2024, 15:41
********* and disgraceful Vodacom
I upgraded *** , my data line online. Vodacom instead upgraded my main and calling no. *** , which is only due for an upgrade on 01/09/2024. I have tried to cancel the gross error committed by Vodacom, with no success. Come the 1st of Feb I will have no access to the network owing to the sub standard, uncouth, disgraceful and ********* conduct of Vodacom.
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Replies (3)
Vodacom's replyOfficial
30 Jan 2024, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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AHMED P's updateReviewer Update
31 Jan 2024, 09:01EMPTY PROMISES. MY HUMBER HAS NOW BEEN DISABLED. I AM UNABLE TO MAKE ORE RECEIVE CALLS. PLEASE CALL ME ON ***
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AHMED P's update31 Jan 2024, 09:01
Reviewer Update
EMPTY PROMISES. MY HUMBER HAS NOW BEEN DISABLED. I AM UNABLE TO MAKE ORE RECEIVE CALLS. PLEASE CALL ME ON ***
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AHMED P's updateReviewer Update
01 Feb 2024, 09:24VODACOM HAS NOW BLOCKED MY PREPAID NO. *** FROM CALLING THE HELPDESK. THE VOICE PROMPTS SAY i HAVE BEEN CALLING TOO MANT TIMES, THEREFORE MY NUMBER IS BLOCKED. HOW DO I RESOLVE QUERIES ON MY ACCOUNT. VODACOM DIABLED MY MAIN CALLING NO. NOW YOU HAVE BLOCKED MY PREPAID NUMBER FROM CALLING THE HELP DESK. MUST I TOY TOY OUSTSIDE YOUR HEAD OFFICE TO HAVE MY ISSUED RESOLVED?
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AHMED P's update01 Feb 2024, 09:24
Reviewer Update
VODACOM HAS NOW BLOCKED MY PREPAID NO. *** FROM CALLING THE HELPDESK. THE VOICE PROMPTS SAY i HAVE BEEN CALLING TOO MANT TIMES, THEREFORE MY NUMBER IS BLOCKED. HOW DO I RESOLVE QUERIES ON MY ACCOUNT. VODACOM DIABLED MY MAIN CALLING NO. NOW YOU HAVE BLOCKED MY PREPAID NUMBER FROM CALLING THE HELP DESK. MUST I TOY TOY OUSTSIDE YOUR HEAD OFFICE TO HAVE MY ISSUED RESOLVED?