KK
Karabo K
1 reviews | Active since Sept 2017
30 Jan 2020, 16:36
Anani poor etiquette
Vodacom signal was poor couldn't connect or make any calls the speed of the data was below 10 /mps and wouldn't allow me to connect to the internet over my router , the call center agent was extremely rude speaking that Venda language and didn't help me nor understand the magnitude of the issue I was dealing with , she was *********** Anani that was her name.
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Replies (1)Vodacom's replyOfficial
31 Jan 2020, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
