RJ
Robert J

1 reviews | Active since Apr 2020

09 Apr 2020, 13:04

An Unwelcome Welcome Tone

Vodacom, without my permission, activated a "Welcome Tone" when called. How dare they do this, just taking their customers for granted and not considering what the customer wants. Anything to fleece revenue our of people, same on you. How many other people are being taken for a ride?

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2020, 13:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team