AN HOUR AND A HALF ON THE DAMN PHONE

<p>My contract is coming to an end this month - I tried to upgrade to a new package and gave up in frustration, so I asked them to cancel - giving 30 days notice. Instead the *********** &%$^^$%% suspended my line so I can't use my data remaining!! Three days and literally AN HOUR AND A HALF ON THE DAMN PHONE AND I'M STILL NOT UNSUSPENDED. Customer for 6 years and you can't upgrade me and you can't give a fair deal on the cancellation. </p>