An expectation created to resolve my problem

On the 18 Nov I received an SMS from Vodacom..\.the issues on the site 3G Russell'sVodacom.s has been resolved and all alarms were cleared. The new site 3G Bergvliet A Wes to improve signal coverage should be live by Jan/Feb 2015(should be 2016 as SMS was sent 18 Nov 2015).SMS sender Kurt Vernon Wilson. I complained aboutsame service March 2016, 1/2 months after problem was expected to be resolved. I received a call from a technician/consultant from Vodacom and was told a different story and as a solution to the problem suggested I join another service provider...yes, what an easy and nice way to resolve the problem .....for who ...Me or Vodacom. I have been with Vodacom and only Vodacom when cellphones were introduced."