BT
Boitumelo T
1 reviews | Active since Dec 2021
29 Sept 2023, 13:04
an accounted opened on credit beaurer and paid up in my absense using my id number
im so angry that an account was opened and listed on my credit profile without my consent i didnt even go to the vodacom branch i need this to be investigated please.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
29 Sept 2023, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2023, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
BT
Boitumelo T's updateReviewer Update
02 Oct 2023, 11:28Guess what I'm still waiting for vodacom to remove this account I know nothing about on my credit profile and no one from vodacom has even made contact with me. This shows how they don't value people in general. Vodacom please sort this mess I don't know how you opened an account without my consent. It's ***** and I will take it further if you don't resolve this.
BT
Boitumelo T's update02 Oct 2023, 11:28
Reviewer Update
Guess what I'm still waiting for vodacom to remove this account I know nothing about on my credit profile and no one from vodacom has even made contact with me. This shows how they don't value people in general. Vodacom please sort this mess I don't know how you opened an account without my consent. It's ***** and I will take it further if you don't resolve this.