AN ACCOUNT SUSPENDED IS NOW REACTIVATED WITHOUT MY CONSENT.

I am not gonna rest until this business called Vodacom is shunned for the extremely terrible service it has. You go to Vodashop, the consultants are so rude and uninterested. You call the customer care line and you are sent from pillar to post. HOW IS AN ACCOUNT THAT WAS SUSPENDED IN 2022 , REACTIVATED WITHOUT MY KNOWLEDGE. Who is supposed to pay the R1000 bill of data I DID NOT GET OR USE?? 3 MONTHS OF TERROR.

ACOUNT SUSPENDED AND MADE PREPAID: 2022 PAID OFF: 2023 REACTIVATED: AUG 2025, why??? I DONT KNOW. Who is using the sim card, I DONT KNOW.

I EXHAUSTED all my means at this point, missing work to go to Vodashop, tsking time during work to call and send emails, still all you say is my account is in arrears? Arrears of what? Imagine being sick and you go to the Dr for a consultation yet they want to make you pay for a scan you did not receive. Had i knew back in 2021 that taking out a contract in Vodacom will call so much distress for me. I would have never!!!

I really hope Vodacom goes under in the next 5 years. Your service is nonsense by the way.