AN ABSOLUTE DISGRACE!!!!!!!!

<p>I have never had a contract with vodacom, yet they've placed me on all the ITC's. I have received threatening letters and letters of demand from their attorneys, Hammond Pole. Needless to say that for MONTHS i have been emailing them; phoning them, etc, and they just did NOTHING. When i purchased my property, i had to find out that i have been placed on all the credit bureaus for non payment! OF A CONTRACT I NEVER HAD. After much aggravation, Vodacom eventually sent me an apology letter in September 2016, advising me that they have instructed all the ITC's to remove my name and even "apologised" for the "inconvenience". Needless to say, i would find out that as at today's date, 8 March 2017, they still have done nothing to remove my name. They are in fact, tarnishing my credit record as a result of THEIR ERROR. And I AM the one who is having to have all the aggravation and frustration to have this rectified. It's email upon email; nobody at the call centre is willing to assist - all you get is "wait for 5 working days" wait for 7 working days and so it carries on. The credit bureau tells me that I have to submit proof of the instruction that was sent from Vodacom??? Really?????? between the two of them they cannot resolve the darn issue. And nobody could care less. I am going to see my collegue, a litigation attorney, and i am going to institute a damages claim against Vodacom and they will bear all legal costs. And all i'm told is that i have to "wait 7 days; wait 21 days" and so the circle continues. Vodacom refuses to send me PROOF that they have in fact "instructed" all the ITC's to remove my name.....the ITC's want proof.....so what do you do????? I "may not" speak to the "back office" which is the "legal department"......really???? because they apparently "do not speak to the public".......and here we are........6 months down the line, and NOTHING HAS BEEN DONE.</p>