TJ
Truia J
1 reviews | Active since Aug 2014
14 Dec 2018, 06:23
Amounts added to my bill
A problem with my bill every month. They add 250mb for R109 two months in a row! And I need to call them every month about it. And a few months ago it was other amounts that was added to my account. I want to know what is going on will my bill! And to stop them adding amounts to my account.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Dec 2018, 06:39 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2018, 06:39
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Dec 2018, 13:07 Dear Truia
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Vodacom's reply14 Dec 2018, 13:07
Official
Dear Truia
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team