1 reviews | Active since Dec 2016
Amount on my Vodacom bill not approved or chosen by me
<p>An amount of over R800 rand appeared on my Vodacom bill ynder the heading content services. On my query I was told that it is for sesrvices that appear on my phone and I inadvertantly then select it whereafter they start charging me per day, These are the names of these services that I did not subscribe to or did not ask for. Ollando sevice. Mobi VIP service. Zwoosj service.Mobsto Antivirus Protection service. Please warn other vodacom users</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
