RC
Rodney C

1 reviews | Active since Jun 2011

01 Dec 2016, 17:15

Amoebas at work

<p>This is a follow up to my previous complaint about my query which has not been resolved after I have mailed the proof of payment and have a case reference number and have received no reponse to numerous follow up mails. This is the SMS that I get from these M O R O N S after ******ing me around for months. promising me that the amount has been requested and will be paid</p> <p>Dear Customer, Please fax proof of payments and bank statement for Audit purposesto ********** 666 or send via email on *** to be escalated to AUTOPAGE refund to be done will be done from them. For further queries please contact Vodacom at ********** . <br />Kind regards, Vodacom Customer Care Tshepiso Skomane<br /> </p> <p>And what does my bank statement have to do with it...I sent you the proof of payment</p> <p> </p> <p>If I dont get any results now I will publish the entire mail trail on this site as well. This is an absolute joke.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,