Amend pricing month after taking out the contract

Item: Vodacom
Rating: 1
Author: Abdur L

I just upgraded my contract in Dec 2025. And already they sending me a price increase in Jan 2026. Give 2 months grace is not acceptable either. The fact that they can amend by giving the client 20 days notice is unacceptable....you ride on legalities and dont care what financial impact ot has on your clients. A contract is not a contract if thats the case...so what are we signing for. Can I give 20 days notice to vodacom without consequence????

Helpful (0)

Replies (3)

Vodacom's replyOfficial

30 Jan 2026, 11:34

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply30 Jan 2026, 11:34

Official

Abdur L's updateReviewer Update

30 Jan 2026, 18:24

So as mentioned Vodacom sticks ti the reserve the right to amend and give 20 days notice....why are we as clients not allowed to amend and give 20 days notice.....I will not be renewing any contract with Vodacom ever again. All my contracts will be moving....what is contract good for...only to enforce the client but not the company. What a load of nonsense

Abdur L's update30 Jan 2026, 18:24

Reviewer Update

Abdur L's updateReviewer Update

30 Jan 2026, 18:25

Bu the way Vodacom has not contacted me to discuss

Abdur L's update30 Jan 2026, 18:25

Reviewer Update

Bu the way Vodacom has not contacted me to discuss