hH
houston H

1 reviews | Active since Feb 2010

31 Oct 2016, 23:41

Amazing the app still doesn't work

<p>So after deleting the app and reinstalling it,i bought 500 megs data, one day before the end of the month, only to get a message that I've got another 500 megs free, after posting my review on hello Peter,i get a message saying I'm now logged in correctly on the Vodacom app, and get given another gig free, which i have 3 days to use... Please use or app to check your balance, which I've just done, and the app tells me I've only got 419 lbs and then froze again....</p> <p>Please just fix the app, something must be working, cause my bill keeps going up. H</p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team