JG
Jordan G

1 reviews | Active since Feb 2026

12 Feb 2026, 13:20

Amazing service from Vodacom

I would like to thank Vodacom, specifically Felicia, for her brilliant customer service today. I called in to reverse a Fibre cancellation and Felicia assisted me. She was extremely friendly, helpful and kept me in the loop with whatever was going on. She explained everything to me in great detail and answered all of my questions. I would nominate her for employee of the month and definitely give her a raise. South Africa needs more amazing people like her! (Please make sure this compliment is shared with her.)

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2026, 16:00
Official
Dear Jordan,  We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards,  Consumer Website Team