Amazing experience

Dear Vodacom

I want to share my beautiful experience with your amazing consultant Sylvia Q,

I am having issues with my bank and I was very concerned about making sure I find an alternate method to pay my contract installment this month and I reached out to you.

Your lovely consultant Sylvia Q assisted me and I tell you, it was such a lovely experience.she was super professional yet so friendly and so kind and caring. She took her time with me , slowly explaining and repeating so that I take down the correct info.

She even called me a second time to make sure I got the correct installment amount. One could clearly hear the concern and care in her voice. I felt so good after this call. It impacted my entire day positively. Her energy was so pure and uplifting

I hope this message reaches you Vodacom, we must honor those who more than the extra mile like Sylvia. Thank you Sylvia for being so kind to me. For being patient with me. You really are an amazing human.

Thank you Vodacom. I am doing my payment via EFT , I will email my proof of payment to your account department, Sylvia has kindly provided me with the details, she thought for me infact. I was stressed and she thought for me and made sure I got all the info that I myself did not know I needed .

I'll pay it forward Sylvia Q, your kindness , your patience. People like you make each of us want to be better people

Have a lovely day,