LM
Lorraine M
1 reviews | Active since Apr 2015
28 May 2020, 21:05
Amazing, Efficient Service
I app**** ONLINE, for a vodacom contract on Tuesday 26/05/2020 on Wednesday 27/05/2020 I was called back by a very efficient consultant. Told me I do not qualify for the device I wanted and gave me options of the ones I qualify for and told me they don't have my preferred brand in stock and we took it from there.
Delivery was arranged.
Today 28/08/2020 I have my phone delivered around 9am, oh I DID NOT have to send documents.
Less than 3 full days, I app**** and received a phone.
I only wish I remembered the consultants name so I can mention it but the service I received was AMAZING and Thank You!!!
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Vodacom's replyOfficial
29 May 2020, 07:33Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,
Vodacom's reply29 May 2020, 07:33
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,