KM
Khali M
1 reviews | Active since Feb 2019
18 Feb 2019, 19:47
amazing caring service
What an amazing experience! Phoned the call centre because I had been a idiot an accidentally barred all my calls. Nhlanhla ningi was the fantastic lady on the line helping me through. I felt so stupid but she was so amazing and helped me so quickly. Thank you so much for ur help. She even phoned me again afterwards to make sure the problem was fixed..... how great is that?! U r the best!!!
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Vodacom's replyOfficial
19 Feb 2019, 06:47 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 06:47
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Feb 2019, 08:12Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply19 Feb 2019, 08:12
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team