LM
LuCharles M
1 reviews | Active since May 2020
11 Sept 2021, 05:31
Amateurs!!!😡
I called Vodacom two weeks back and spoke to a lady called Nobuhle Goba and she promised to investigate my matter then revert back,that did not happen,I was then called by Luyanda Mahali on Wednesday who promised to credit my money back within two working days after i lodged a complaint and that also did not happen,Vodacom and its stuff is a joke,i will now refer this matter to ICASA since you don't take me serious.
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Vodacom's replyOfficial
11 Sept 2021, 15:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2021, 15:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team