pK
precious K

1 reviews | Active since May 2019

03 Jun 2019, 12:09

am so dissapointed in Vodacom this is a follow up from the first complaint... MY NUMBER WAS GIVEN TO SOMEONE.

I sent a complaint about Vodacom on the 29th of May about my number been given to someone, I immediately got a call from Vodacom promising to resolve the matter, nothing has changed to my surprise a debit order went off from my account this has inconvenience me in a big way. I want this fixed.

0
Replies (1)
Vodacom
Vodacom's reply03 Jun 2019, 14:02
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team