1 reviews | Active since Oct 2012
Am not allowed to add an additional line..!
I went to vodacom Woodmead this morning to apply for an apple tab to be added to my line. So firstly the rude salesperson tried to get me to take the Samsug tab instead of the ipad. I tell him flatly that I know what I want and ask if he has it in stock.<br> <br> Dude drags his feet and starts with the application process. I forgot to mention that I have been with vodacom for year and have 3 lines on contract with them. Dude then tells me that the application has been declined. I ask him why. He tells me that I had a declined debit order like 2 months ago!<br> <br> Mind you I have not had such an incident in years! The debit order was declined on the 15th and I made a payment on 30th of that month as agreed with flippen vodacom! Now I have to wait for 6 months..! What witchcraft is this! Why should I wait flippen 6 months?! I adhered to the payment arrangment and paid within the same month!<br> <br> This annoying thing is that I am able to do an order online without any problems.! Vodacom please fix this nonsense. Am already paying an average of R1800 monthly! This is *******!
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Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
