1 reviews | Active since Jul 2016
Am I doing you a favour wanting to be your customer
<p>I purchased a phone online and received it within the said time but with the incorrect sim card. I contacted your call centre and advised them that the phone requires a nano sim and that i received a micro sim. I was told a new sim would be sent. Guess what, the wrong sim arrived again two days later. I contacted your call centre again and was told to go buy a nano sim as your systems is not configured to disparch a nano sim. I then when to a vodacom store only to be told that I cant do this as my incorect sims have not been activated and a sim swop is not possible. Please assist. I need a nano sim for order ********** 7</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
