am frustrated by VODACOM

I would like to report Vodacom for phoning me every second day about their outstanding payment. This all started in March when the debited my account, i phoned my bank to stop payment as i don't have an account with Vodacom i was told to go do affidavit at the police station attached all my bank statement i did that eventually all documents were required were emailed to the email address that was given to me by my bank and Vodacom ******** i got a respond that says they will be in touch in 14days which the email was sent sent on the 25 August 2023

since the 1 September 2023 i get a call twice a week i still refer back to the EC number that was given to me for them to clear my name as i do not have an account with Vodacom some stage the debited R2400 now the lady that phoned me she has a nerve to say they will have to debit the whole amount of R6000 from my account as i haven't been paying the account.

i feel harassed by Vodacom because firstly i don't have have an account with them, 2nd when i phone 082135 i am also not getting assistance to clear my name 3rd whenever they phone me each consultant says i will follow up and get back to you until 2days later when i get a call from another following up on the payment.

i would never recommend Vodacom to anyone