Always wrong information!!!!!!
<p>I upgraded 2 phones on my contract and was ASSURED that there will be no double payment after the last month (as this has happend with my fist upgrade, that's why I checked).Yet this morning I saw the SMS from the bank stating that R1070 was deducted from Vodacom!!!! I can't afford this much.My normal payment is suppose to be R540.00.This is not the first time I have waisted money at this specific Vodacom.I'm furious at the fact that they promise one thing when clearly THEY DO NOT KNOW WHAT IS GOING ON!!!!!. </p>
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Vodacom's replyOfficial
25 May 2017, 10:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 May 2017, 10:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,