Always quick to take your money but never to refund

<p>My mother recently went through a issue with Vodacom where they invoiced her over R3000 for 2 months when her contract clearly stated R900 per month. She went in to a Vodacom store and the clerk advised that she should receive a refund from Vodacom which to date we still have not received, therefore she did not pay her account as this refund should cover another 2 months of R900 charges. We have emailed Lerato Mogwaneng who has been involved from the beginning and still no one will respond or assist. I will never recommend Vodacom to anyone. My mothers account is now disconnected and Vodacom shows no sign of any customer service for their product. This is ridiculous! Cellphone number is ********** 669 if you are interested in sorting this out.</p>