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oupa B

1 reviews | Active since Dec 2019

25 Dec 2022, 07:10

Always no network internet coverage at Bellairspark,Vodacom is bad network provider

I always don't have a network for my wifi and when I check on the network coverage, my area Bellairspark the tower is always off hence I have been struggling with internet connection. I am unable to work, as I work from and no streaming as my TV is always on throttle. I AM ASKING VODACOM TO EITHER FIX THIS OR CANCEL MY CONTRACT WITH IMMEDIATE EFFECT,VERY DISSAPPOINTED CLIENT

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Replies (3)
Vodacom
Vodacom's reply25 Dec 2022, 09:42
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

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oupa B's update31 Dec 2022, 08:32
Reviewer Update
but I have not heard from your consultant and the internet is even worse as there is no connection, no internet, I have to use my mobile data, very not happy still
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oupa B's update13 Jan 2023, 08:46
Reviewer Update
I still have a network problems as Vodacom towers near my address are always off hence it affects my internet network, PLEASE FIX THIS OR STOP MY CONTRACT