Always at least ONE week before I receive assistance

Item: Vodacom
Rating: 1
Author: Andre N

<p>SIX Days ago I wrote a complaint on HelloPeter about not receiving a premature cancellation form a WEEK after requesting it. ANOTHER deduction came off my account instead of my contract being cancelled! I want the deduction reversed and the quote sent for the day I requested it!</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Jun 2016, 05:18

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team

Vodacom's reply06 Jun 2016, 05:18

Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team

Andre N's updateReviewer Update

06 Jun 2016, 08:20

I recive the saem auto erply on hellopeter complaints every single time, and no resolution!This is ridiculous!

Andre N's update06 Jun 2016, 08:20

Reviewer Update

I recive the saem auto erply on hellopeter complaints every single time, and no resolution!This is ridiculous!