Hellopeter
Share Your Experience
CC
Corne C

1 reviews | Active since May 2016

03 Jun 2024, 09:34

Always a story

I took out a contract, starting 1 July 2022. I want to cancel the contact, 30 June 2024 (24 months). According to Vodacom, my contract ends 31 July 2024, meaning 25 months. I need to cancel this contract 30 June 2024.

0
Replies (5)
Vodacom
Vodacom's reply03 Jun 2024, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CC
Corne C's update03 Jun 2024, 12:38
Reviewer Update
It is not the dates stipulated on mu contract.
CC
Corne C's update03 Jun 2024, 12:39
Reviewer Update
1 July 2022 - 30 June 2024 = 24 months
The agreement I signed was for 24 months
CC
Corne C's update03 Jun 2024, 15:19
Reviewer Update
I will refer the matter to Icasa, as I have a signed contract stipulating the dates.
CC
Corne C's update29 Jul 2024, 09:49
Reviewer Update
The contract was supposed to be cancelled on 30 June, as per the contract date