AG
Andrew G
1 reviews | Active since Apr 2015
19 Mar 2019, 08:38
alternate providers are active
No Vodacom signal in Byrne 3780 from 20h00 last night until 08h15 this morning. Yet Cell C, MTN, 8ta are all active throughout.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Mar 2019, 09:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2019, 09:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Mar 2019, 07:32Dear Andrew,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Mar 2019, 07:32
Official
Dear Andrew,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. We have escalated your query to our Network Team for assistance. Your SR reference number is ***.
Regards,
Vodacom Consumer Website Team