1 reviews | Active since Jan 2010
Altering Existing Contract Pricing
Please note that i renewed my contract in January of this year to a Smart S + at R 199.00 with 200 minutes 200 sms and 500mb of data ,this is a legal binding contract ,you send me an sms informing me that you will be increasing my contract pricing as of the 1st May to R 299 with a mere 150mb of extra data for R 100 extra what a joke.
I do not accept this as you cannot please yourselves as and when you feel like it to increase my contract ,should you give me an extra 1GB on top of my current 500Mb i will gladly accept this .
Kindest regards Raymond Donaldson N **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
