JS
Jean S

1 reviews | Active since Jul 2014

11 Feb 2015, 11:09

Altech AutoPage / Vodacom Contract Renewal

So its been roughly 3 and half weeks since i decided to upgrade my contract. <br> <br> Every time I phone Altech AutoPage, I get told I'm on the list ( number 4 ), that I can expect my iPhone 6 64GB next week. <br> <br> Unfortunately its now 3 1/2 weeks later and no luck.<br> <br> Vodacom please can follow up and actually provide a clear indication to when I can expect my phone ?? <br> - getting strung along like this isn't acceptable, if this was the case, I wouldn't of upgraded my phone early and let the contract run its course. <br> <br> This contract is under a company <br>

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2015, 11:54
Official
Hello J3anSilva,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team