Almost two weeks ago I ordered two devices from vodacom via their online facility. Both devices were supposed to be upgrades on two of my existing contracts.

Almost two weeks ago I ordered two devices from vodacom via their online facility. Both devices were supposed to be upgrades on two of my existing contracts. Firstly they delivered the devices to the wrong address, after i confirmed the correct delivery address with the agent via telephone. Secondly I had to call back to vodacom to arrange for the devices to be delivered to the correct address. Thirdly only one device was delivered and to top that it wasnt an upgrade on an existing contract but they added a new contract to my profile. I requested the device to be collected and the new contract to be cancelled. When I followed up four days later the agent told me that no pick up was scheduled. I am furious about this whole process and I will definitely not be upgrading or renewing any of my contracts with Vodacom. I will be cancelling one by one as the end of my contracts draw closer to the end dates. Very very bad customer service I am not impressed!